Refund Policy

Last updated: October 2, 2026

Every purchase on YAB-E is made from the seller, so each seller's own refund policy applies to what you buy. This page explains how refunds and cancellations work on YAB-E itself.

Offers

• You are not charged when you make an offer. You are only charged if the seller accepts it and payment is completed.
• You can cancel an offer in My Yabby at any time before it is accepted, at no cost.
• If you set up an automatic purchase, you can cancel it any time before your price is reached.

Subscriptions

• You can cancel a subscription at any time from My Yabby, using "Manage billing."
• Unless the seller's terms say otherwise, cancelling stops future renewals, and you keep access until the end of the period you have paid for. Partial periods are not refunded unless the seller offers it.

Requesting a refund

Contact the seller first. Their contact details are in the emails you received about your purchase. Approved refunds are returned to your original payment method, usually within 5 to 10 business days, depending on your bank.

If you cannot reach the seller, or you believe you were charged in error, such as a duplicate charge or a charge above your offer, email hello@yab-e.com. We will work with the seller to resolve it.

Sellers

Sellers are responsible for their own refunds and chargebacks. YAB-E's platform fee on a sale that is fully refunded within 30 days is returned to the seller.